We, BANDAI CO., LTD., respect your privacy. We process your personal information in accordance with applicable data protection laws.

If you want to know how we process and protect your personal information, please refer to our general privacy policy, which explains our policies, standards, or code to process and protect your personal information.
https://www.bandai.co.jp/e/privacypolicy/
Additional information for BANDAI UNION ARENA.

HOW WE PROCESS YOUR PERSONAL INFORMATION
As we provide you with our services on the website or application, we collect, use, store, generate, or disclose to third-parties (hereinafter collectively referred to as “process”) your personal information for the following purposes:

1) To deliver premiums to the participants
i. Categories of your personal data we process: Bandai Namco ID and Service Usage History.
If you do not provide this personal information, we are not able to deliver premiums to you.
We collect this personal information directly from you via our website or application.
We collect the name, residential address, telephone number, and list of services in use from Bandai Namco Entertainment Inc. by referring to your Bandai Namco ID.
ii. Lawful basis: the processing is necessary for the performance of a contract.
iii. Period for which we store your personal data: During the service provision period.
iv. Recipients we disclose your personal data to: Our contractors that assist us in providing our service in your country and our group companies in Japan
In the event that we transfer your data to an entity located outside your country, we protect your rights with personal data by virtue of a data transfer contract with the relevant recipient, which imposes on such recipients contractual obligations to ensure an adequate level of data protection.

2) To respond to inquiries from the users
i. Categories of your personal data we process: email address and detail of inquiry.
If you do not provide this personal information, we are not able to respond to you.
We collect this personal information directly from you via our website or application.
ii. Lawful basis: the processing is necessary for the performance of a contract or necessary in order to take steps at your request prior to entering into a contract.
iii. Period for which we store your personal data: During the service provision period.
iv. Recipients we disclose your personal data to: Our contractors that assist us in providing our service in your country and our group companies in Japan
In the event that we transfer your data to an entity located outside your country, we protect your rights with personal data by virtue of a data transfer contract with the relevant recipient, which imposes on such recipients contractual obligations to ensure an adequate level of data protection.

INQUIRY
For further information and inquiry, contact:
Privacy Manager ppolicy@bandai.jp
BANDAI CO., LTD.